Privacy Policy

Carolina Cooks Foodservice Equipment & Supplies is committed to protecting you and your company’s privacy and takes measures to ensure the security of all personal information. Carolina Cooks Foodservice Equipment & Supplies protects your company information from loss, destruction, falsification, manipulation and unauthorized access or unauthorized disclosure. Carolina Cooks Foodservice Equipment & Supplies may use your company information to contact you about a Carolina Cooks Foodservice Equipment & Supplies offer in support of your business needs, or to conduct online surveys to better understand customer needs and profiles. Carolina Cooks Foodservice Equipment & Supplies will respect your decision If you choose to opt out of providing us information used to support our customer relationship efforts.


Our secure server software (SSL) is the industry standard and is among the best security software available for secure commerce transactions. We encrypt all of your personal information including credit card number, name and address so that it cannot be read while traveling through the internet.

Information Shared With Other Companies

The information you provide us, along with information about your order, may be combined with other personally identifiable information available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please contact us using the contact information listed below.

Email Notifications

Carolina Cooks Foodservice Equipment & Supplies will use email to respond to you about questions or changes regarding your order and shipping, as well as notify you about special offers and promotions. We may also occasionally email you with regard to important functionality changes at our site. If you would rather not receive notifications of special offers and promotions, you may unsubscribe by contacting us using the contact information below.

Unsubscribe and Change Information

You may unsubscribe, eliminate duplicate mailings or update your name/address information by the following methods.


Phone: 704.393.7430

Mail: 1935 John Crosland Junior Way Drive
             Charlotte, North Carolina 28208

Cookies and related technologies

Carolina Cooks Foodservice Equipment & Supplies uses tracking technology (“cookies”) on its website, including a unique Carolina Cooks Foodservice Equipment & Supplies user ID to help us recognize and monitor usage and web traffic. By visiting our website, you agree to the use of cookies in your browser and HTML-based emails.

Session Cookies

The website uses “session cookies”, which improve user experience by storing certain information from your current visit on your device. This enable us to remember your log-in session so you can move easily within the website. These session cookies have limited functionalities and expirations, and you will be required to re-enter your Carolina Cooks Foodservice Equipment & Supplies log-in information after a certain period of time has elapsed.

Performance and Affiliate Marketing Cookies

Advertising partners and analytics companies may also put cookies on your device. Carolina Cooks Foodservice Equipment & Supplies uses other third-party performance and re-marketing cookies, and further information on those third-party cookies can be obtained by contacting us. Carolina Cooks Foodservice Equipment & Supplies may also use related technologies including web beacons, bugs, pixels, and software tokens in order to facilitate your use of the website.

Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser settings to block them or to notify you each time a cookie is set. However, by blocking or deleting cookies you may not be able to take full advantage of our website’s features. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and this may affect your ability to view images in other emails that you receive.

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